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Is something wrong with the forum registration? http://navigatrix.net/viewtopic.php?f=16&t=883 |
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Author: | sailoog [ 19 May 2016, 10:51 ] |
Post subject: | Is something wrong with the forum registration? |
Some users reported problems to access to the download zone, I think the confirmation email is not being sent. |
Author: | Moe [ 20 May 2016, 17:45 ] |
Post subject: | Re: Is something wrong with the forum registration? |
I gave it a kick. But this fails in the "I don't know" category. Maybe a spam folder...maybe being blocked by the user's ISP spam filter. (The hosting company, Arvixe, has a swirling roster of spammers.) My personal email is with the same hosting company, I do know that it is slow sometimes...sometimes in the neighbourhood of an an hour, two....four hours lag. It maybe a case of "if you don't pay much, you don't get much." |
Author: | Moe [ 24 May 2016, 22:18 ] |
Post subject: | Re: Is something wrong with the forum registration? |
This might be the problem.We've been getting these on our personal emails (same server, emu.arvixe.com) I obscured the id of the person we've been in contact with Quote: Reporting-MTA: dns; emu.arvixe.com We are on a shared server. I think someone who shares this server was very naughty and other ISPs have blocked any email from our *shared* server.
Action: failed Final-Recipient: rfc822;[email protected] Status: 5.0.0 Remote-MTA: dns; mx1.YYYYYYYYYY.YYY Diagnostic-Code: smtp; 550 #5.7.1 Your access to submit messages to this e-mail system has been rejected. |
Author: | Moe [ 26 May 2016, 20:47 ] |
Post subject: | Re: Is something wrong with the forum registration? |
I found a switch in the settings Quote: The SPF system allows you to specify servers and IP addresses that are authorized to send mail from your domain(s). This feature works to prevent outgoing spam messages. so we are no longer sending email from emu.arvixe.com, but from +mx +ip4:216.172.189.133 ~all. I have no idea what all that means, or how it works, but let's see if that makes a difference. |
Author: | David [ 30 May 2016, 11:51 ] |
Post subject: | Re: Is something wrong with the forum registration? |
In fact, its most likely that our eMails end up in the Spam Folder. I hope Moes solution will work, lets see... |
Author: | sailoog [ 30 May 2016, 13:42 ] |
Post subject: | Re: Is something wrong with the forum registration? |
gmail, yahoo, hotmail... have changed their spam policy recently and they are marking as spam a lot of activation messages from everywhere |
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